Contact Model Railway Trains
Online Shop Support
For information or query’s regarding online orders and shopping you can contact us using this form for the quickest response. Please let us know the order number in your email so that we can access it as quickly as possible to sort out any problems. We will strive to respond to your online shop enquiries within 24 business hours.
If you are after information about our services, you might find an answer on our shipping, refunds/returns or FAQ page but please don’t hesitate to email us to clarify anything.
- PLEASE NOTE: We don’t check our Facebook page every day. If you have any inquiries, please email us directly via our website.
By Phone
0431 568 587
Mon – Fri 10am – 5pm (AEDT)
Sat – Sun 10am – 2pm (AEDT)
By Email
Email us at:
admin@modelrailwaytrains.com.au
Please do not send us your credit card information in an email in any form
By Mail
Mail us at:
Model Railway Trains
33 Phillip Island Road
San Remo, Vic. 3925
Contact Model Railway Trains
Please fill out the form below and we will get back to you as quickly as possible. Comments or questions are welcome, we would love to hear from you!
Please do not send us your credit card information in an email or on the below form.